Customer Testimonials
The sales representatives (Nick and Dominic) were friendly and took time throughout the purchasing process. Overall a pleasant experience.
Nick is wonderful. Best salesman I have come across. Treats you with much respect and listens to your needs. Very friendly and most courteous. I will certainly purchase my next vehicle from Valley Honda and hope I can get Nick as my sales man. The whole process of purchasing a vehicle was made easy and favorable for my family. I am very satisfied with the treatment given and consideration also given by Don the General Manager at Valley Honda.
My mom had purchased a 2017 CR-V from Fred and unfortunately it was hit and declared a total loss. I reached out to Fred to locate a replacement CR-V on short notice for my mom. Fred and I worked together to select a CR-V in transit for my mom which arrived in short order. Fred took great care of my mom during the process, as I am out of state, and she really likes her new 2023 CR-V.
Ken was great from the very beginning. I came in with no appointment and he met me with enthusiasm and respect. Listened to what I needed and made sure to give me different options. After test driv8ng two vehicles he helped me in making my decision to lease a new Honda Passport! He even took me by his house to see the vehicle since the one I wanted was not at the dealership yet. He made my 5 hour experience educational, painless, stress free and entertaining. This is my third vehicle from Valley Honda and they continue to provide superb ...
We came in to look at a hybrid Rav 4 and were lucky to have Dominic helping us! He took me on a test drive of two hybrid cars and was very nice, patient and helpful with choosing the one I liked best! I love my car and we will always ask for Dominic when we’re in the market for a new car for my husband. Thank you Dominic!! Anne S
We had a pleasant, no pressure experience buying our new Honda crv from John. There was good communication while we waited for delivery. Also,Marco in the service department was very helpful in solving a minor problem, and we were impressed by the overall courtesy of everyone.
Our 3rd time buying a car in Valley Honda and I’m very satisfied and pleased with your service. Roland made everything the buying process smoothly. I will definitely recommend you with my friends. God bless!
This was my first time shopping with Valley Honda and I must say, my experience was a 10/10. Umesh was great!! He made it such a smooth and comfortable process from start to finish. I couldn’t have asked for a better salesman. The sales manager, Shaun was also very helpful. 👍🏽 I would most definitely recommend purchasing your vehicle from this location. 😄😄😄
Great experience with Roland and Valley Honda. Roland provided all necessary information in a timely manner to make car buying seamless. Overall very happy with the service I got from Roland and Valley Honda.
I bought my Honda from this dealership and always return for service. I live 40 miles away and make the commute to Valley Honda because they offer the best and fastest service you could ask for. Iv had Kevin Heffernan twice as my advisor and he is very kind and professional. Will def keep returning to Valley Honda for any service and purchase
Ken was extremely helpful and patient , giving us the time we needed to make decisions.
Kevin Hanna in sales was outstanding! Trouble-free purchase and we were able to purchase the car we wanted quickly. Friendly staff and impressive service department. Purchasing our first Honda was a very easy and pleasant experience.
Definitely one of the best experiences. Valley Honda was our second dealership that we visited and we walked out with a car. Scott, was very attentive and very professional,he definitely cared what would be best for me very patient.I highly recommend Scott.
Armando did an excellent job of assisting my mother with her vehicle purchase. He was very patient and listened to her needs to determine the best vehicle. It was a non pressure quick purchase experience. Highly recommend connecting with Armando for your Honda car needs.
Working with Luis was great! He was very professional and helped my wife and I get into the mini van my wife wanted!
My experience was pretty pleasant here. I did purchase a vehicle from this store. My consultant was Frederick Sims, kind and helpful person. I’m appreciating him for client orientation, help in choosing and financing. Excellent experience.
Extremely professional and helpful! Everyone made everything extremely easy!! The communication was always spot on and appreciated.
Tyler Davis helped us secure our 2023 HR-V. Sadly we had to wait ten months for delivery, but WE LOVE THIS CAR!! We got our favorite color, which turned out to be Honda’s least favorite color. I’ve never seen another Honda with this color… we may have the only one. (I think the color may take nine months to dry-to-the-touch.) Tyler was very thoughtful and helpful throughout our buying experience.
Tom proved to be an amazing person to work with when I bought my CR-V. He didn't at all come across as a sales person trying to push things or rip you off like a lot of dealers do. Talking to him felt more like family, who was interested in understanding my requirements and someone who genuinely wanted to help me out. Throughout, he worked on identifying the right vehicle, timelines, delivery and everything in between to make sure I get the worth for my money. Honesty, integrity, truthfulness, knowledge, are some of the values which you can be ...
Scott, made this the most enjoyable and smoothest car buying experience I've had. It was great working with someone who cared what was best for me and was very knowledgeable across the board. I will certainly be referring family and friends to Scott!
Thank you Mark Fitzpatrick for your great service! Always come back to Valley Honda, they never disappoint.
I highly recommend Valley Honda and the salesperson I worked with, Larry L. I wanted something fairly specific and I had contacted multiple Honda dealers and was told that I would have to wait two to three months and pay substantially more than MSRP. Valley Honda was able to get me exactly what I asked for at a reasonable price almost immediately. The communication and professionalism at Valley Honda was a breath of fresh air. I can't speak highly enough of Larry and the entire team I interacted with. Thank you Valley Honda for making the car buying process ...
By far, this was the most enjoyable and smoothest car buying experience I've had. Scott, was very personable, knowledgeable and genuinely someone who cared what would be best for me. I highly recommend Scott and will certainly refer family and friends to him!
Eddie was wonderful to work with throughout the process. Attentive, well informed, and fun! We are returning customers to Valley Honda and our most recent experience will keep us coming back.
Scott made the process quick and without wasting time, very knowledgeable about the product and a young professional. It was a pleasure doing business with Scott and the team at VH.
Everyone was very kind and helpful throughout the entire process. The honesty of the salesman was very appreciated.
Sal has always been genuine. kind and detailed. He was the reason I came back the same day to purchase my 2017 Honda Accord Exl Hybrid. My wife had a different brand car and we decided to opt in for a Honda once more because of Sal and everyone continued to provide terrific services at Valley Honda for me. These experiences made my wife and I purchased our second second car, 2023 Honda CR-V Hybrid Sport Touring.
Huge shoutout to Mark Fitzpatrick helping me get the new 2023 Accord Sport-L! The experience at Valley Honda was second to none and I'd definitely recommend visiting Mark to help with your next purchase.
Clean and lively atmosphere. Was greeted by Chris Barrera. Helped us from the moment we walked in until the end. Answered all my questions, handled my requests, was pleasant to have along in the test drive. Would recommend Chris to handle all your needs.
Ken was an amazing salesman!!
I went in today for car service and Edgar and Jozlyn were awesome 👏 GREAT CUSTOMER SERVICE!!!
Very knowledgeable & nice people working in all areas. So easy to work with them. Like to recommend others .
Huge shoutout to Mark Fitzpatrick helping me get the new 2023 Accord Sport-L! The experience at Valley Honda was second to none and I'd definitely recommend visiting Mark to help with your next purchase.
Went above and beyond to help make my shopping experience great. Stayed late when my flight was late getting in.
I just purchased a 2023 Honda CR-V through the tremendous help of salesmen Nick and Kevin. They answered all my questions and made my purchase a smooth transaction. I would highly recommend purchasing a car here.
Valley Honda in Aurora is the best place to buy a vehicle. This place is extremely clean and very professional. Our sales person Kevin Hanna was very knowledgeable and efficient. He did a great job. The business manager Rose was also extremely efficient and pleasant. Every employee is friendly and happy! Great place! I might want to work there. Also speaking from past experience the service department is also great!
John was a pleasure to work with. He was knowledgeable about the car we were purchasing and did not pressure us. We would highly recommend John and Valley Honda.
Very well organized. Very clean. Good customer service. Love this dealership. People are very professional.
I would like to express my gratitude to Julie Olson for providing me with an exceptional experience during the purchase of my first car! The entire process was remarkably streamlined, enabling me to comprehend everything with ease, and Julie's engaging demeanor made the experience even more enjoyable. Not only was she incredibly kind, but she also showcased why my parents have chosen this dealership for their car purchases and leases in the past. Furthermore, I managed to acquire my dream car at an exceptionally reasonable price, which has left me absolutely thrilled with my purchase. Thank you Valley Honda!
Tom, Gem of man who helped me all the process of purchasing new Honda cr-v Hybrid touring car. It’s great immense working with him!
The salesman who assisted me on the purchase of my new Honda CRV is the best professional I have ever met. It was so impressive that he’s super smart, honest, nice, detail-oriented and well-organized with unbelievable customer service skills and ability to accomplish the win-win goal. He knows exactly what his customers need, want and desire. He demonstrated his unique skills to make things work and happen. More importantly, he could easily gain trust from his customers without boasting about the cars he’s selling or the dealership he works for. I would strongly recommend Mr. Armando Perez to ...
I visited Valley Honda on May 30 in pursuit of a Honda Passport or CR-V. The friendly and attentive people at reception introduced me to Armando Perez. While I had a car purchase in mind, my expectations were low as the car buying experience right now is challenging. Armando stayed focused on what I was looking for and was very transparent about available inventory, ability to use our car for trade-in, and got me behind the wheel for a couple of test drives without any pressure. The best part is I made a purchase and drove home in a new Passport, ...
I came here to lease my very first car and I could not have asked for a better experience. The location is beautiful with tons of car options and many friendly workers. My salesperson, Umesh, was very patient and thorough throughout the whole process. I felt totally informed and comfortable when making decisions. I ended up with an amazing car AND a great price. 5-Stars! I would 100% recommend this location to everyone.
Every person I had contact with was accommodating, helpful, customer oriented, pleasant. We were extremely pleased with our service and will return.
George and Kevin was very helpful in every way to help us get the truck that we want very professional and personal. I enjoy his company as we wait the time went by fast as he was helping us.
I walked into Valley Honda in search for a Honda Passport or CR-V and was immediately greeted by the reception staff, who then introduced me to Armando Perez. While I had a car purchase in mind, I kept my expectations low as the current environment for car buying is a challenge. Armando asked all the right questions and led me to a few viable options including reserving a car yet to be delivered to the dealership. He was calm, honest, shared the knowledge he had and remained attentive to my thinking and decision-making throughout the time he spent with me. ...
Really liked their straightforward service. Louis was relaxed and very easy to work with, and knowledgeable about the vehicle.
We couldn't be happier with the assistance offered and the salesman's knowledge with the vehicles itself at valley Honda. At this store, we bought our brand-new 2023 Honda Pilot. We were relieved that this was our last stop after seeing several dealerships. Umesh was fantastic and made everything go extremely easily and smoothly. We are grateful to Umesh for getting us the greatest deal on our car. very recommended
He was very helpful and patient. He was very knowledgeable about Honda Accords. I wanted Sirius XM, but it wasn't available in the cars we were looking at. He researched a workaround and had me download the SiriusXM app onto my phone.
Excellent service with all honesty. Roland was very knowledgeable and responsive. Had a great experience.
I was very pleased with my buying experience at Valley Honda. The sales reps were extremely helpful and open for any questions. The documentation was hassle free and quick.
Roland and Valley Honda did a great job of making our car buying experience pleasant.
Roland was on top when it comes to customer service, he was very helpful with our 2023 Honda Pilot purchase.
Roland was very courteous and informative. Was vey helpful throughout the process. One of the best customer service ever received.
Marco Maldonado was wonderful!
After placing an order for a 2023 Honda with Honda Valley, I was expected to wait a pretty long period of time for the vehicle to arrive. During that wait time, Chris was attentive to all my inquiries and questions. He provided me timely updates on my vehicle’s status, and even offered alternatives to help me get a new vehicle sooner. When the time of purchasing my new Honda came, he made the process feel seamless. He regularly checked-in to make sure I was in agreement with the vehicle I was purchasing, the financial paperwork, the warranty, and what to ...
Purchased our latest vehicle from Delaney. We had great service & everything went smoothly. Highly recommend Valley Honda.
We want to say thank you Delaney for the great service
We couldn't close out a deal as the desired vehicle wasn't available in time, but a big shout-out to their team for being thorough, patient, and supportive. Tyler Davis in particular went out of the way to make ends meet. I will definitely be going back to Valley Honda for my next car.
I live out of state and Kevin Hanna did a great job making the process of finding and purchasing my new Honda Pilot easy. This is the 2nd Honda Pilot we’ve bought from Valley Honda, their customer service is great.
I’ve been working with Victor Ramirez to purchase a new Honda Passport. I went through the online quote process and he called me promptly to go over details and schedule a test drive. The day I did a test drive, I put down a $500 deposit and waited patiently for my new car to be delivered. Victor gave me a time frame of 30-45 days and it came just around the 30 day mark. The whole process has been seamless and he really worked with me to get exactly what I wanted. I cannot recommend Honda Valley enough, very grateful for ...
This is my second car from Valley Honda and from Roland. It is a fantastic experience to work with Roland! He is just awesome and makes car buying, an enjoyable experience !! Definitely recommend.
I had a very good experience with. Luis Geataz-Moralesand and the Manager very helpful.A+ Very good customer service.
Working with Tyler Davis was an excellent experience. He made the car buying process easy and less stressful -- would highly recommend working with Tyler for your next car, there’s not a better sales rep out there.
Amazing experience all around! After searching many dealerships I am so lucky to have worked with the team at Valley Honda. Julie Olsen was wonderful! She kept me informed every step of the way. This was my first car buying experience and I couldn't have seen it go any better. The facility is beautiful and a very welcoming environment. I love my new Honda CRV Sport!!!
I am super happy that we bumped into Valley Honda after my husband did a google search and found a Honda CRV, we both liked. We were already upset about our car buying experience because everywhere we turned it was either overpriced, a scam (where people lied about mileage on the car or other details), and or something we didn't like. We were ready to purchase at a CarMax and he decided to be 100% sure about that and found Valley Honda. My experience was quite unique because from the beginning it felt like a match, meant to be kind ...
Roland is a champion sales person who helped us finalising our car.The meticulous details he specified of feature related to our needs motivated us for purchasing. His knowledge on the vehicle and follow ups where immense and helpful Thanks Roland, hope you continue helping people get their right car🙂
This was the best car-buying experience ever! They were kind, helpful, patient, attentive, and organized. Our salesman Scott, gave us the confidence we needed to know we were making the right decision in buying. I would definitely recommend Valley Honda to my friends and family and would purchase from Scott and Valley Honda again. The car buying experience could never be easier, smoother, stress-free, and non-pushy. We were heard and understood and they got to work for us and our needs. Incredible pricing for amazing cars!
I had a great car buying experience with Larry! Wasn’t the typical sales guy to push you into anything you didn’t want. He was very upfront, honest and most of all transparent. Due to the low inventory I had to put a hold on a vehicle but waiting for it to come in wasn’t terribly long. I was referred to the dealership from close friends, and they didn’t steer me wrong! I’ll be recommending Valley Honda for anyone looking for their new Honda!
From leasing to purchase of my daughter's dream car, Diego Leon made it a seamless process. Diego is very knowledgeable, professional, and he was always available to answer any questions. Thank Diego and Valley Honda for such an amazing car buying experience.
I had a great car buying experience with Larry! Wasn’t the typical sales guy to push you into anything you didn’t want. He was very upfront, honest and most of all transparent. Due to the low inventory I had to put a hold on a vehicle but waiting for it to come in wasn’t terribly long. I was referred to the dealership from close friends, and they didn’t steer me wrong! I’ll be recommending Larry with Valley Honda for anyone looking for their new Honda!
Incredibly helpful, professional, and easy. The facilities are impressive, the staff is skilled and low-pressure, and the whole experience was far more positive than I knew car buying could be.
This was by far our best experience at a dealership. We did not feel overly pressured, we did feel that we were listened too, and the deal we got was fair and didn't require an insane amount of haggling. Victor was fantastic!
Tyler Davis and Nick Poole. Really couldn't have landed this car without you guys. Valley Honda is the place to be for excellent service and transparency. I was able to trade in my 2020 Civic Si coupe for this 2019 Civic Type R. Tyler was an all-star sales consultant and was able to guide me along the trade-in process. Nick Poole who was the Pre-owned sales manager came in as an advocate and helped facilitate pricing numbers for me which eventually landed me this vehicle. Thank you Valley Honda and your staff for this opportunity.
Was very kind and helpful. I had a great experience with him, he helped me with all the questions I had.
My wife and I purchased a used crv from Valley Honda. Dealt with three different people the Sales Manager, Finance Manager they were very helpfull but the star of the show was George Steuer the Sales Man very frendly and helpfull. Go see George you wont be disaponted. Thanks again to you all. Great Dealer.
(Translated by Google) We were in this salon today, we were very pleased, the service was at a high level, we were helped by a very pleasant smiling young man Bradley Foster, 👍 all the staff are very polite and pleasant, we are happy that we got to them. 🙏 (Original) Мы сегодня были в этом салоне, нам было очень приятно, обслуживание на высоком уровне, нам помогал очень приятный улыбчивый молодой человек Bradley Foster, 👍весь персонал очень вежливый и приятный, мы счастливы что попали к ним. 🙏
Knowledgeable and professional salesperson and finance person. The lease process was smooth and the car is more than I expected.
Jd olivares is go-to guy. Definitely recommend to everyone. Very happy with overall experience.
It was a pleasure working with Umesh & Julie. Great service and I love my car. 🙂
I only visited this dealership once before I returned and made my purchase. I visited one other dealership after that, but I was more impressed with your operation and prices.
I recently purchased a 2021 Accord Sport 2.0 with Julie and my experience was nothing short of fantastic. From the minute I walked in the dealership I was met with great and friendly vibes. Julie was extremely knowledgeable about the vehicle, warranty, features and made the entire buying experience a breeze. This was my first car purchase and it couldn’t have gone better. When I checked out a few other cars earlier in the week at other dealerships, it felt like I was shopping for a MacBook at a sketchy IT shop. Valley Honda felt like the Apple Store. Thanks again ...
As a first time Honda owner, I have to say working with Dave and Valley Honda was an excellent experience. Start to finish, the whole process went smoothly. Dave was great to work with and we look forward to working with him again in the future. We are very happy with our purchase and strongly recommend Valley Honda to others!!!
Just signed third lease with Valley Honda and Ken.. Won't go anywhere else. Smoothest and most stress free experience ever. Special thanks to Rose 😉
Just signed third lease with Valley Honda and Ken.. Won't go anywhere else. Smoothest and most stress free experience ever. Special thanks to Rose 😉
My family has been buying our cars from Valley Honda for almost 20 years now. We have always been treated with kindness and respect, our most recent purchase was nothing less. Mark was wonderful!! He has helped my father and our daughters with their purchases also and everyone has had nothing but a positive experience from start to finish!! Thanks Valley for taking care of your customers the way you do!!
We were beyond pleased to work with Ken Negley recently to purchase our Honda. He worked us through all of the questions to find out just what vehicle would meet our needs and desires. He was extremely knowledgeable and explained all of the differences to us in great detail. He was professional, honest and fun to work with. We got exactly what we wanted and couldn’t be more pleased. We recommend Ken and Valley Honda to everyone.
Went to Honda Valley yesterday and had an amazing experience with Armando! Super friendly and knowledgeable. The sales Manager Nick Poole was super friendly as well! Overall a great experience! Thank you Armando for helping me get into my new 2022 Honda CRV!!!!
Nick was awesome to work with. Knowledgable, personable and I didn't feel 'sold to' in any way. In addition to Nick, Don who is the GM was also fantastic - between the two of them they made the experience and enjoyable and that was not my expectation going in. Thanks Nick!!
The dealership had friendly staff and were very helpful with answering questions. The overall process went smoothly and nicely. My dealer went above and beyond explaining the functions of my car and wanted to make sure every feature was clearly demonstrated before driving off the lot.
It was great car buying experience with Chris and Valley Honda. If you are in Illinois and you are looking to buy Honda, this is the place. You know what you want and stick with it. They give you what you are looking for. Be it model, extended warranty, payment plan. I highly recommend the place. Especially Chris!
Going to Valley Honda is always a great experience. Just bought our 3rd car here and their service department is amazing! Special thank you to Kevin and Ken for helping be purchase my brand new CRV Hybrid!!
Umesh and Diago were so pleasant to work with, they answered every question I had with patience. They made my car buying experience so much better than I anticipated. They seem to really care about any concerns I had. I will be a return customer!
JD was very communicative, transparent, and helpful through the entire sales process to make it convenient and streamlined.
Our first car purchasing experience was like many others. After narrowing down my options to a few choices that matched my needs and preferences, I sought advice from a close friend. He recommended Valley Honda and specifically mentioned Umesh Kapoor. Umesh patiently answered all my questions and provided valuable insights and suggestions, which greatly assisted me in finalizing the car models and trims that best suited my requirements. During the test drive, Umesh accompanied me and provided thorough explanations about the vehicle's unique features, handling, and safety aspects. After the test drive, Umesh presented a clear breakdown of the ...
Bought my first car at this dealership and had an amazing experience. Armando was really helpful, nice , and super professional. We put together a deal that worked for everyone . Will definitely recommend this dealership to anyone I know
Luis was great to work with!! I enjoyed the experience . Would buy from again!!! Valley Honda is great.
I saw a listing online for a used Hyundai and requested an appointment. I accidentally went to the dealer next door. They didn't tell me that I had gone to the wrong place. Instead they were very pushy and creepy. Followed me to my car when I snuck away bc I the sales person wouldn't get that I was trying to leave. I was extremelyuncomfortable... Anyway when I realized the car I wanted was next door, I was a little shook by my experience at the other dealer. But Diego Leon was very welcoming and charismatic. I could ...
The dealership was super helpful and every employee I met was very kind and we’re happy to help!
Valley Honda is the place to go when purchasing a vehicle. This was my 3rd time visiting Valley Honda, and my 3rd time leaving satisfied with a new car. Armando Perez helped me personally with finding the vehicle I wanted and made the entire experience very casual and relaxed. It was a great experience that deserves nothing less than a 5-star rating. Everyone at this location is friendly and kind and respectful, and Armando is an exemplary asset. I thank him and everyone at Valley Honda for helping half of my family attain beautiful new reliable cars. I also want ...
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