Customer Testimonials
We took our 2014 Honda Accord to Valley Honda at 4173 Ogden Avenue, Aurora, Illinois today for an oil change and 24 Multi- Point Inspection. We could not be more pleased with our experience. From the politeness of the gentleman who guided us into the service door to the efficiency and respect shown to us by service advisor Kristina Pszotka to the politeness of our cashier who both cashed us out and walked us to the door, we felt cared for. We highly recommend Vally Honda.
(Translated by Google) Excellent service from Adrián Contreras, he was very kind and answered all my questions. Very grateful for the great service 👌🏻 (Original) Excelente servicio de Adrián Contreras, fue muy amable y pudo resolver todas mis dudas Muy agradecido por el gran servicio 👌🏻
Matt was Great! Every one at the dealership, from the guys up front on the driveway to the finance guy at the end were very helpful. We enjoyed the experience and are now enjoying our 2026 Honda CRV. Silvia & Francisco
Everyone is super welcoming, friendly and genuine. The people here really care about getting you a good deal quick and easily!
Umesh Kapoor was friendly, considerate, and helpful while my family was shopping for and buying a car. He was also patient answering our questions and took the time to thoroughly go over the car's features. Would buy from Valley Honda again.
Jackson was very nice and accomodating! He answered all of our questions, good service! Nice
My husband and I were looking for a new car. We went to Valley Honda and had the best experience, thanks to Fred Simms, who was great! Fred is the kind of salesman you always hope to work with; he’s so experienced and knowledgeable. He really is committed to making sure you get the best deal. He showed us 5 different vehicles and clearly pointed out the differences between them as they related to our needs and price range. We ended up buying a new Civic Hybrid, which we love!. The entire process was effortless and stress-free. We couldn't ... Read More Google - Nov 12, 2026
These Honda dealership oil change has the best service ever
My husband and I were looking for a new car. We went to Valley Honda and had the best experience, thanks to Fred Simms, who was great! Fred is the kind of salesman you always hope to work with; he’s so experienced and knowledgeable. He really is committed to making sure you get the best deal. He showed us 5 different vehicles and clearly pointed out the differences between them as they related to our needs and price range. We ended up buying a new Civic Hybrid, which we love!. The entire process was effortless and stress-free. We couldn't ... Read More DealerRater - Nov 11, 2026
Umesh Kapoor was friendly, considerate, and helpful while I was shopping for and buying my car. He was also patient answering my questions and took the time to thoroughly go over my car's features with me. I appreciate his great follow-up and help with the process of getting the shield protection and accessories I ordered.
I bought my 2026 Civic Type R here back in June, and working with Jared Barrera made the entire process smooth and easy. He is a genuinely nice guy who took the time to walk me through the car and make sure everything was taken care of. His Sales manager, Katy Meyer, also stepped over to clearly walk me through my financing options, which made the numbers side just as straightforward. Overall, it was a great buying experience for my first new car! if you're looking for a Honda, definitely ask for Jared!
My girlfriend and I went in looking for a SUV and Adrian made it easy and simple for us to figure out what worked best for our budget he was kind and very helpful I look forward to buying another vehicle from him in the future!!
I bought my 2026 Civic Type R here back in June, and working with Jared Barrera made the entire process smooth and easy. He is a genuinely nice guy who took the time to walk me through the car and make sure everything was taken care of. His Sales manager, Katy Meyer, also stepped over to clearly walk me through my financing options, which made the numbers side just as straightforward. Overall, it was a great buying experience for my first new car! if you're looking for a Honda, definitely ask for Jared!
I had a great experience buying my car here! This is my second car from this dealership, and both times the staff have been friendly, helpful, and made the process easy from start to finish. They answered all my questions and helped me find the right car for my needs. I’ve already recommended two clients to this dealership, and I’d happily recommend it to anyone looking for a car. I’m very happy with my purchase!
I had a great experience buying my car here! This is my second car from this dealership, and Larry Linares has been friendly, helpful, and made the process easy from start to finish. They answered all my questions and helped me find the right car for my needs. I’ve already recommended two clients to this dealership, and I’d happily recommend it to anyone looking for a car. I’m very happy with my purchase!
I cannot say enough good things about my experience at Valley Honda, all thanks to Sam. As a supervisor, Sam set the absolute gold standard for customer care. He was exceptionally attentive, answered every question, and made sure every single detail was handled perfectly—he truly checked off every box for me. Because of Sam’s outstanding leadership, professionalism, and genuine care, Valley Honda has earned my business for the long haul. If you’re visiting Valley Honda, ask for Sam!
We had a wonderful experience purchasing our car at Honda! The entire process was smooth, pleasant, and stress-free. We especially want to thank Nadia for her outstanding service.
Nadia was incredibly helpful, patient, and professional. Since she speaks Russian, she was able to explain everything clearly, translate all the details, answer our questions, and give us helpful advice. She took the time to show us different cars and helped us find the right one for our needs.
We truly appreciate her kindness, honesty, and attention to detail. It made the whole experience so much easier and more enjoyable. We highly ... Read More Google - Nov 10, 2026
Had a fantastic experience at Valley Honda, thanks to Jonathan Mueller! Jonathan is the kind of salesman you hope to work with—honest, sincere, knowledgeable, and genuinely committed to making sure you get the best deal.
What really stood out was how effortless and stress-free the entire process felt. Instead of the typical back-and-forth haggling, Jonathan focused on what truly mattered: finding the right vehicle at a great price and making sure I was completely happy with my decision.
From start to finish, the experience was smooth, transparent, and enjoyable. It’s refreshing to work with someone who makes you ... Read More Google - Nov 10, 2026
Had a fantastic experience at Valley Honda, thanks to Jonathan Mueller! Jonathan is the kind of salesman you hope to work with—honest, sincere, knowledgeable, and genuinely committed to making sure you get the best deal.
What really stood out was how effortless and stress-free the entire process felt. Instead of the typical back-and-forth haggling, Jonathan focused on what truly mattered: finding the right vehicle at a great price and making sure I was completely happy with my decision.
From start to finish, the experience was smooth, transparent, and enjoyable. It’s refreshing to work with someone who makes you ... Read More DealerRater - Nov 10, 2026
In need for a new car I visited valley Honda with a friend. Tom was our associate who did not hesitate to answer any questions we had. He was extremely knowledgeable about the cars and during our test drive did an excellent job explaining the features the cars offered. He spent a good amount of time with us which was greatly appreciated. I would recommend visiting valley Honda if you are interested in purchasing a Honda.
This place is really professional, go over all the details with you that have to do with your servicing the day of i had Andrew as a service agent and he does really well explaing and communicating about your cars progress, is very professional and friendly its good to do business with honda!!!
I emailed 8 Honda dealers in the Chicago area. Bill Terhorst provided the first and best out-the-door offer, including a full breakdown of the price and fees for our new Honda CR-V Hybrid. From the moment we walked into the Valley Honda dealership until we drove off the lot in our new vehicle, we had an unforgettable experience. Bill is extremely knowledgeable and a true professional. We would also like to thank the finance/accounting team and the guys in the detailing department. We highly recommend purchasing a vehicle from Valley Honda.
I had an excellent experience working with Umesh Kapoor ! From start to finish, he was professional, friendly, knowledgeable, and extremely helpful. He made the entire car-buying process smooth, stress-free, and enjoyable. He took the time to answer all my questions, explained everything clearly, and never made me feel pressured into making a decision. Thank you so much!!
4th vehicle purchased from Valley Honda. Service and support are the best. Keep it up and I will buy more for me and my family
Took a car from valley honda second time, patt malik was a great sales person, it was great talking to him, he has been with the company for 30 years and hearing him talk about his experiences was wonderful. Overall a great experience.
I had an outstanding experience at Valley Honda in Aurora, thanks to Umesh Kapoor. He is an excellent person to work with, very professional, patient, and genuinely helpful.
Umesh made me feel so comfortable throughout the whole process. He was never pushy, answered all my questions clearly, and took the time to help me get exactly the car I wanted - my new 2027 Honda CR-V Hybrid Sport Touring. I absolutely love it!
The entire buying experience was smooth and stress-free from start to finish. I highly recommend Umesh Kapoor and the team at Valley Honda to anyone looking for a ... Read More Google - Nov 8, 2026
Mr. Lee was wonderful to work with. He was very personable and never pushy. Helped us find the right car for our family.
Bill was very helpful, the process of purchasing the car went super fast and easy. I highly recommend going to valley honda and asking for Bill.
I bought my first car today and I was helped by Joshua Rivas. He did an amazing job walking me through all the details and making sure I felt comfortable bang my first car. Danny also helped us out with going over the vehicle experience at Honda Valley was amazing and I’m happy that we just bought our second car from there.
Hey Mrs. Nathalie Rodriguez did a good job she was so nice and respectful I’m sure to come again for a next car again thank you 10/10.
10/10 experience all around, and I can’t help help but recommend Jared Barrera. He’s very helpful and straight forward with no sneaky moves or hidden add-ons. He’s a 10/10 salesmen if you need a salesmen who’s straight forward and honest with you, he’s the guy.
Working with Jackson was an amazing experience. He wasn’t pushy, and was genuinely helpful and knowledgeable. I could tell he actually wanted to find me a car that was in my budget and would be one I would enjoy! He explained everything clearly, answered all my questions, and made the process quick and easy. I will be recommending him to anyone I know who’s looking for a car!
Derrick was great he help me find the car I wanted ! He was very helpful!
I contacted Larry Linares on a new 2027 HRV before coming into the dealership and he was very straightforward on pricing, rebates, trade in, and incentives. When I came in to the dealership, he was welcoming and attentive. He worked with my wife and me and made sure to explain everything in detail in English AND Spanish. Our experience with Valley Honda and Larry specifically was smooth as can be. Stephanie in finance was also great to work with and helped cater our accessories package. 5/5 would return to purchase a car from here again
Last weel we bought our 11th and 12th car from Valley Honda, and this was our first time working with Mark. He made a great experience even better. Mark was friendly, patient, and took the time to make sure we had everything we needed without any pressure. He fit right in with what we’ve come to love about Valley Honda: we’re treated like family, and we trust the people here. We’ll keep coming back, and we’ll be asking for Mark next time. Thank you, Mark!
Very grateful for all Matt's help today! He made trading in my old, cherished Civic for a sporty new model an easy task - thanks!
We have made several car purchases for Valley Honda and each time we have been extremely pleased with all aspects of the process.
Megha was amazing to work with on our CRV purchase yesterday. We had communicated via email for a few months regarding our interest in a new car, and she was always very quick to respond and offer the best pricing in the market. She is very thorough and wanted me to understand every aspect of the purchase. She did not pressure us or push us in an uncomfortable direction regarding add ons or upgrades, etc. She made us feel part of the Valley Honda family.
I had a very good experience working with Jared at Valley Honda. He was friendly and worked with me to find the right vehicle for our family.
The only reason I’m not rating them a full 5 stars is because we’ve only been driving the car for a couple of days and am still determining if it was a safe deal.
Shout out to Nico Capezio, who was the sales rep I worked with. He was very laid back, helpful and did not pressure me to make any irrational decisions.
His manager Andrew was also very helpful.
Their lenders couldn’t make me an offer I was comfortable with, so I contacted my own. The process was smooth, as smooth as purchasing a car from a ... Read More Google - Nov 3, 2026
I have contacted and leased from Tom twice and would highly recommend him to anyone looking for a Honda. Honest and no xx pricing. Everyone at the dealership is nice!
Best Honda car buying experience period. Pat and the rest of the Valley Honda team were on top of things along every part of the car buying journey. Thank you for the coolest hot hatch on the planet at a price that could not be beat in the USA...
We had a really great car buying experience. Everyone was so friendly and helpful, especially Alex Gallegos, making the whole process smoothly. He answered all our questions, made us feel comfortable, and never made us feel pressured. We really appreciated how easy they made everything. We are very happy with our new 2027 Honda Odyssey Elite and would definitely recommend them to anyone looking for a great car-buying experience!
Valley Honda of Aurora is unbeatable. Sales and Service are top of the line. Job well done.
(Translated by Google) Excellent service from all the staff; they are very friendly and attentive to their customers. The restrooms are truly very clean. I appreciate the kind attention from all the staff. Thank you very much! 🙂 (Original) Excelente Servicio por Parte de Todo el Personal, son Muy Agradables y atentos con sus Clientes,Los Baños muy Limpios en Verdad,agradezco las finas atenciones de todo el Personal,Muchas Gracias 🙂
Jackson Mize is good
I just made a purchase on 10/31 and I am ecstatic how the experience went. Every employee I interacted with was so down to earth and helpful. However, my experience with sales with JD was amazing. He was knowledgeable about every question I had, and took the time to explain all of the details I didn’t know. I could tell this wasn’t just a sales ploy, and he really cared to get me in the right car. I was already sold, but after working with Rosie on the paperwork, I felt so relived and like I had truly made ... Read More Google - Nov 2, 2026
Derek was patient and helpful. He worked back and forth to get my payment not close but exactly where I wanted it to be. He was understanding and took the extra step to review small details. Thank you Derek!
Casey Saad was fantastic to work with on the purchase of my new 2027 Honda CR-V. He made the car-buying process fast, easy, and enjoyable. I would highly recommend Casey and the team at Valley Honda to anyone looking for a new Honda.
Jared B was absolutely amazing! He was very knowledgeable, helpful, and made the entire car-buying process a great experience. He took the time to answer all my questions and made sure I felt comfortable throughout the process. I truly appreciate all of his help and would highly recommend Jared B to anyone looking to buy a car!
Entire process felt comfortable and never felt pushed into buying anything I didn’t want. Fred answered every question I had and made sure I felt confident in my decision. Will definitely be returning for my next vehicle purchase.
Fred was extremely friendly and made sure the entire process of buying a car was comfortable. Fred made sure all my questions were answered and I ended up in the car that I wanted.
I live some distance from Aurora, so the fact that Mike gave me a realistic on-line price that was 10% below sticker got my attention. When I visited the dealership, Mike suggested I take advantage of the Honda special financing deal in order to save an additional $750 as well as the $500 Honda loyalty, so I went ahead and agreed to trade my 2024 Odyssey for a 2027 Odyssey. I have bought several new cars in the past, but this was definitely the best purchasing experience I have ever had. Mike made sure there were no hassles for me; it was a pleasure to ... Read More DealerRater - Nov 2, 2026
Sat there watching everyone and everything, the whole place is ran like a well oiled functioning machine. From the time we entered the parking lot and until the time we walked out with our new car. Your system is so effective and efficient. People are so pleasantly accommodating and even the people waiting for their services looked relaxed and comfortable. Amazing! Carry on….
I came to Valley Honda looking for a new car after my last one was totaled. I left with a beautiful car that suits me perfectly and I felt the most comfortable and confident I have ever felt leaving a dealership! Ehsan was a gem of a salesman! I never once felt pressured into buying or making a decision right away and he explained the whole process clearly and concisely. Before the test drive, he took the time to talk me through the car, and shared his own experiences driving it. He treated me like family and I felt confident ... Read More Google - Nov 1, 2026
Well organized, informed and knowledgeable. Impressive team at Valley Honda! Casey and Nadia were awesome!
Derek Lee was very patient and helpful! Look forward to doing more deals with him in the future!
After doing research online about local Honda dealers, we selected Valley Honda due to their positive reviews and lack of high pressure sales. When we arrived, both of the people at the front desk greeted us and when we said we were there for a test drive, they immediately paged a sales person to assist us. Nico introduced himself to us and gathered the required information from us before we took the shuttle to the lot for the test drive. Nico answered all of our questions and was very knowledgeable about the cars we drove. Once we headed back to ... Read More Google - Oct 31, 2026
Derek was awesome! He was very patient with my son who purchased his 1st car.
Arvie was phenomenal helping resolve my issue with my new 2024 RDX and the issue it was having. He was able to work directly with Acura and get a resolution for my issue. I would give him a 10/10 if I could. Honda Valley is a great place to buy not only new but used they won't let you hang out to dry If anything comes up with your new car. Management needs to take note how great he is and all the workers at Honda Vally are. Thank you again for going all out and resolving my issue.
Nico was absolutely phenomenal! He took the time to help me find a reliable and safe vehicle for my son and me while genuinely working to get me the best deal possible. His passion for his job truly shows, and I felt he had our best interests at heart. He was knowledgeable, patient, and made the entire experience wonderful. I highly recommend him!
The sales people at this dealership were very professional and helpful. Josh Rivas was our sales representative. He was very helpful, knowledgeable and honest. He listened to our needs, concerns and helped us pick our first Honda! We are very pleased and enjoying our new Honda CRV. We were very impressed with not only Josh but our whole experience!
Derek was an excellent salesman, he came in on his day off to accommodate delivering my new vehicle. He did an exceptional job from start to finish…
Ehsan is excellent at customer service and offered me a price I couldn’t pass up. Highly recommend him and Valley Honda!
I worked with Eddie Sanchez to purchase a used vehicle. Him and his sales team were very responsive and answered any questions I had throughout the process. Highly recommend.
Jonathan was very helpful with buying my first car!! It was a great experience! Thank you so much !!!
I recently traded in my vehicle and purchased a new one at this location, and the entire experience was exceptional from start to finish. Every interaction was positive, professional, and welcoming. At no point did I feel rushed or pressured. The process was smooth and efficient, and I was driving away in a reasonable amount of time with the exact car I wanted. Dominic went above and beyond by making sure all my settings were personalized just the way I liked them before I left. I couldn’t be happier with the experience and highly recommend this dealership!
Aaron Contreras was friendly and provided us with exceptional service. He kept us updated at every step of the way and was informative of the process. He also accommodated to a lot of our requests to help our experience.
JD was extremely helpful from the beginning to the end of the process as we bought our 2026 Pilot. JD is very knowledgeable and friendly and it was a pleasure working with him. His attention to detail and follow-up was great. Mike & Sue Boardwine.
Mike was very knowledgeable and patient with everything. That meant a lot to me and I would highly recommend Mike.
I had such a good experience very thankful for Armando for helping me and was very nice and helpful. Also Megha had also helped me and was also nice. I recommend coming her for your first purchase! Huge thank you to Armando. Megha and Chris. Chris was nice and helped us as well! Really recommend going to Armando and Megha!
Fred. is. PHENOMENAL ; My family and I had absolutely the best buying experience with him. He was incredibly patient, kind, and personable. Very knowledgeable about the cars. We spent hours together and I didn't even notice. He came across as very transparent and truly trustworthy. I felt like I was buying a car from my dad 🙂 ; 10/10 service, I highly *highly* recommend working with Fred at this dealership!
I purchased a new 2026 Honda CR-V and was told after the deal was completed that the windshield had a factory scratch. I received an IOU, but two weeks later, I still have no replacement date. I am disappointed with the lack of follow-through and communication. I expected better customer service when purchasing a new vehicle.
Larry was so helpful. We are older and he was so patient and kind while showing us all the new technology. Answered every question we had with easy words for us to understand. Thank you Larry!!
Husband bought his car from them back in 2021 and they were great back then. Just bought my car a few days ago and they were just as great! Definitely recommend shopping at this dealership. Casey was our sales representative and he was amazing to work with, this was my first time buying a car and he made sure to answer all of our questions or concerns.
Overall, I had a positive experience with Valley Honda & Armando Perez. Treated fairly & respectfully by everyone. Armando was knowledgeable, informative, and supportive. Superior follow-up. Trustworthy dealership and sales team. Would recommend without hesitation or reservation. Would visit again if I ever need to purchase in the future.
The staff, service and respect were all exceptional. I would highly recommend this dealership to anyone.
Good selection of cars. Listened to what i was looking for and didnt try to push me into something more expensive.
I enjoy going to Valley Honda for service and sales. Their business creates a very comfortable atmosphere.
Fred took great care of me during the purchase of my new to me car. Dominic was tremendously helpful in finding the perfect car and helping me begin the process before it was posted publicly. Thank you both so much!!!
Best experience I ever had purchasing a car from Valley Honda with Megha Thallam. She was warm and engaging from our initial contact through the entire purchasing of our new car. Megha was very knowledgeable explaining everything in detail and answering our questions without rushing us through the car buying process. Wonderful experience!
Jonathan Mueller made buying a new car smooth and easy. He is a very kind and patient young man and helped walk me through all the car features. I would highly recommend him.
Had the best experience at Valley Honda and my salesperson, Nick Theodr. Everything went smoothly and Nick was very easy to work with. Highly recommend Nick and Valley Honda!! I super pleased!
Thank you JD for helping us into our new van. Jd was personalable and kind throughout the whole process. 10/10 thank you
My wife and I had the pleasure of working with Jonathan Mueller and Nathalie. They were both outstanding to work with, answering all of our questions, providing timely responses, and consistent assurance through the entire process. When we go back for our next Honda we will definitely ask for Jonathan and Nathalie again!
Will have a deal completely done and worked, then will sell the car out from under you even if you offer down payment and drive 4.5 hours to see the vehicle. They also won’t Docusign to make things easier, guess that’s how they act when you don’t want to finance through them. Odd way to do business.
⭐⭐⭐⭐⭐ **Exceptional Experience at Valley Honda – Megha Thallam**
My experience at Valley Honda was outstanding, thanks to Megha Thallam. From the moment I arrived, she was welcoming, attentive, and professional. She listened carefully to what I needed, explained my options in a clear and helpful way, and made sure I never felt rushed or pressured.
Megha’s patience, honesty, and thorough approach made the entire vehicle buying process much easier than I expected. She was always available to answer my questions and went out of her way to ensure I felt confident with my decision. Her commitment to customer satisfaction was ... Read More DealerRater - Oct 20, 2026
⭐⭐⭐⭐⭐ **Outstanding Experience at Valley Honda – Aaron Contreras**
I had an excellent experience at Valley Honda, and I can’t recommend Aaron Contreras highly enough! From start to finish, Aaron was professional, knowledgeable, friendly, and genuinely committed to making the entire process smooth and enjoyable. He took the time to answer all my questions, made sure I understood everything, and never made me feel pressured.
What really stood out was his honesty, patience, and attention to detail. He went above and beyond to ensure I was comfortable and confident with my purchase. The entire experience was straightforward, stress free, and exactly ... Read More DealerRater - Oct 20, 2026
Mike did a phenomenal job of listening to our needs and helping us find the best car for our family at the right price. He took his time and moved at our pace. He has deep knowledge and became a trusted partner in our purchasing decision. We’re really grateful for him. Would definitely recommend working with him!
I bought a 2025 Mazda through an online sale. The car looks nice and is clean, but the brakes are bad. The first time I drove it I could hear the brakes grinding. Valley Honda wanted me to take it to a local Mazda dealer, which I did. The local dealership doesn't want to do much for me since I didn't buy the car there. I've had another mechanic drive it and look at it and he can see the rusted rotors, he can hear the metal on metal grinding and the brake pedal is spongy. Our local ... Read More Google - Oct 20, 2026
It was wonderful to meet Tom who thoroughly helped us understand the nitty gritty details of the different models. We loved his professionalism and friendly approach during our conversations . We would love to meet Tom again in the future. Thank you Tom for being such a nice person.
We had a great experience at Valley Honda. We we lucky enough to get to work with both Alex and Matt on our purchase. Alex and Matt were so lovely to work with during a process everyone dreads to go through. They made everything feel simple and smooth, with no pressure and just there to answer any questions we had; and that they absolutely did for us. Alex let us test drive a a lot of cars and never made us feel rushed or that he was bothered at all by that. Matt was very knowledgeable about all the bells ... Read More DealerRater - Oct 19, 2026
My mother and I, who know next to nothing about cars, bought a used vehicle with Daniel Ramirez and had a GREAT experience!
Daniel was gentle with my mom, who drives slowly on test drives and wanted to take her time looking at a vehicle. He was positive, knowledgeable, and answered our questions. He treated both of us with respect even though my mom was the one making the purchase. We did not once feel pressured, which is very important to us.
We negotiated the sale with Julie Olson, who was fair, positive, and very respectful. We had a good ... Read More DealerRater - Oct 18, 2026
I worked with Nick to lease a new Pilot and it couldn’t have gone smoother. He was knowledgeable, professional and took our wants and needs into consideration before recommending a vehicle.
Great dealership experience at Valley Honda. Casey and Jack were very transparent throughout the whole process. Don’t hesitate to visit this dealer if you are leaning towards purchasing a Honda.
Adrián es un chico muy amable y muestra interés en ayudar al cliente de la mejor manera. Se expresa muy bien en español y me brindó diferentes opciones. El trámite con el fue muy rápido y realmente estoy muy feliz con lo que logramos.
If you are looking to purchase a vehicle, I highly recommend asking for Fred Sims at Valley Honda
Great place. Got my in and out everyone from front desk all the way to people outside directing us where to go all nice people
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