Customer Testimonials
Outstanding service by Emmanuel Monjaraz, he helped me throughout the whole process till I got the keys in my hands. Amazing experience overall.
We just purchased a Hybrid CRV from Valley Honda with the help of Nick Theodor. Nick was helpful, super knowledgeable, kind and listened carefully to our needs and matched us up with the perfect CRV. The entire buying process was great - easy and not high pressure. The cleanliness of the dealership and service department was a selling point. The entire team was great throughout the entire process - Nick Theodor our sales consultant, Shaun Dames and Julie Olson the managers and Tyler Davis the Business manager were great and made for an easy purchase. All great. Thank you to ...
New Passport needed warrant work with 150 miles on it. Problem got worse after the first attempt to fix it, but now appears to be resolved. Management and team have done their best to be accommodating
Adrean did a great job! He told us he was new and would ask for guidance from colleagues when needed. He did just that and efficiently led us to our purchase. He has a great future in sales!
Eddie brings both professional and knowledge during the sales process. His response time is unmatched by other dealers and sales. Have been buying vehicles from Valley Honda for the last 12 years, Valley Honda and Eddie never let us down. The entire staff from management to greeting the customer is always done with a smile. Will never go to any other dealer.
It is my first car in US and special thanks to Derek for making things easy for me .
This is a third car buying at Honda in Aurora valley our sales person is been the same JD olivares just a seamless process great place to buy a car JD goes beyond your expectations he finish everything so fast good deals answers all your question and concerns and I’m loving my new car thank you so much JD for another beautiful car
We have now bought two cars from Lance at Valley Honda, and I’m sure there will be more in our future! He is absolutely wonderful to work with, as are all the staff at Valley Honda. We wouldn’t go anywhere else.
José barrera was a great service advisor helped me with my problems and had assured that I would be helped
We purchased a new CRV, Armando was great explaining all the new features and showing how to use them and gave us a good deal, I highly recommend Valley Honda ask for Armando
JD and Chris were the gentlemen that took care of us. They were knowledgeable and helped us to get where we needed in payment. They also didn’t oversell us on things we didn’t need. We are a Honda family and Valley Honda is our home.
Pat helped us have a quick delivery as we wanted it. We had a trade-in car and Pat was there till we got everything into our new car and drove out of that door.
Had the greatest experience with the first big purchase as a married couple! Mark was a big help and made the process run smoothly and answered all questions.
Jared was good with customer relations and made things easier with finding the right vehicle that fits my daily needs.
Yesterday I purchased a brand new 2025 Honda CRV hybrid from Valley Honda. Sal , Valley Honda sales rep was one of the best sales reps I ever worked with in my life , Took time to explain everything very carefully did not hide anything from me , made me feel extremely comfortable , Most of all gave me a very good price ! Yes I did my homework and checked several Honda dealers in Illinois... Thanks Handa Valley/ Sal sales Representative
Tom was just wonderful throughout the whole car purchasing process, from talking about the purchase to executing it. Extremely professional, tactful and considerate - I could only wish there were more people like Tom in the car businesses. This was my second experience at Valley Honda and I would love to recommend Tom to any potential purchaser.
We recently purchased two Honda Civic Sport Hybrids, and JD made the entire experience absolutely seamless. From the moment we walked in, JD was incredibly helpful, knowledgeable, and attentive. He went out of his way to answer all of our questions, ensuring we felt confident and informed every step of the way. What really stood out was JD’s dedication—he didn’t just try to make a sale; he genuinely cared about finding the right cars for us. His friendly, no-pressure approach made the process stress-free, and he handled all the details efficiently, which we truly appreciated. If you'...
I have purchased and renewed 3 leases with George since 2019, my respect for him has grown more each time. He listens and does his best to be accomodating and genuinely understands what I, as the customer, was looking to accomplish.
Dominic was so helpful and kind through the entire process of finding me the car that was best suited for me and my lifestyle. He was a pleasure to work with!
Very professional and knowledgeable staff. Smooth transaction. CPO vehicle was very clean and with service records included carfax
Such good service that this is my second review! Lance did a spectacular job helping me find the Pilot I wanted and gave me the OTD right away. Big xxxxxxto Ken too, who made us laugh throughout entire process with his stories! Highly recommend working with both of them if you visit this great dealer!
We had an outstanding sales person. Patrick Malik. He led us thru the whole process. Since we had not it bought a car in 16 years, it was refreshing to have someone we felt comfortably with.
One of the easiest and smoothest dealership experiences I have ever had ! Very professional and fast service! If you want the same experience I had make sure to ask for Jarred Barrera!!
Very great experience from start to finish at this dealership! Jarred gave excellent service all through out the process! Highly recommend asking for him!!!
I had a great experience buying my first car here. I worked with Derek and he made the experience as stress free as possible. He was very friendly and welcoming!
Large showroom, service area (no appt needed) w/ well-appointed waiting room, kids room, new vehicle delivery room and parts department. At the time of writing, wide inventory to choose from. Never feel pressured. I have been to several other makes / dealerships, but keep coming back...it's the best in the area. Mark Fitzpatrick and Nick Theodor made the process quick, simple and stress-free. All of our questions were answered and time was taken to allow for test-drives, decision-making and final delivery of the vehicle (w/ options installed).
Nico, Katy, Jack and Jeff all helped me to upgrade my odyssey. The most impressive part of the experience was how quickly they had us in and out. I was able to complete many tasks from my home. They helped entertain three kids under 5, and made the experience memorable for all of us!
Valley Honda, Megha T. In Sales, and Chris B. In Finance, all parts of our experience in purchasing a 2025 Honda CrV, exceeded our expectations! The dealership is so clean, customer friendly, and so modern. Megha and Chris are very accommodating, professional, and kind. We highly recommend Valley Honda in Naperville.
Megha made our purchase from a distance so easy! She is so professional and kind.
Excellent Dealership, very professional and serves to satisfy the customer
A lot of transparency right from the get go. I've heard horros stories from other dealers, but I'm glad to say this is not the case at Valley Honda.
Great customer service. Derek was so attentive and professional the whole time. We were taken care of since the moment we stepped in until getting our car.
We had a great experience with Valley Honda! Derek was friendly, professional, and gave great advice throughout our buying process! Super happy with our experience.
Like always, going to Valley Honda is a great experience! Fred was very friendly and accommodating with the only time I had time make the purchase. It was fast and efficient! I love coming to Valley Honda because I know I'll get a good deal.
Fredrick Sims was very professional and provided me with all information needed, and answered all of my questions I answered. He even reached out to a little further to ensure that I understood all aspects of the purchase. Very professional and was not over powering to get a sell. I would recommend him in the future.
Nico was very helpful and knowledgeable about the Honda HR-V we were looking to purchase. He listened to our concerns and found us the perfect car for our soon to be driving daughters!
German Zamudio has great professionalism and drive when he’s at work and is a pleasure to work with in the service department and makes everything a very smooth and easy process when coming in there to get vehicle serviced, highly recommend going to him when taking vehicle in for service!
Thank you thank you thank you Mark. Reached out to purchase a CRV and Mark was amazing. He showed me the vehicles and assisted in getting the color and style I was looking for. He kept in contact throughout the week as the vehicle was in route. He assisted in gathering all required paperwork he could ahead of time so my time at dealership was short and sweet. I love my new CRV and look forward to enjoying it for years to come!!!!
Very professional
The folks at Valley Honda were amazing in every step of my mother’s and my car purchases! JD Olivares was phenomenal not only at making sure we were happy with our purchases, but just an outstanding person who made the process seamless and comforting. In comparison to experiences with other dealerships, this was a cakewalk thanks his attention to detail, honesty, and compassion for his customers. I am so glad we had the opportunity to work with him and his sales manager, Jab. They are a wonderful combo! Valley Honda is the one stop shop for great customer care ...
My husband and I purchased a new vehicle from Jackson on Feb. 3. We called ahead to let him know the vehicle we were interested in and he had it ready to test drive when we arrived. He knew everything about the vehicle and thoroughly answered all of our questions. He was very patient and did not try to sell us a vehicle we were not interested in. We are past buyers and have used the service department many times without disappointment, quick and efficient. Overall excellent experience with Jackson.
Valley Honda is the best car dealership we’ve ever dealt with. We’ve purchased 3 cars here. This time we worked with Lance to purchase our CR-V. He is very knowledgeable, thorough, and so easy to work with!
So I went with my 86 year old spunky Grandma to Valley Honda to get her a new 2025 CRV. Fred, Rose, Jack, and everyone at the location was Amazing. Fred was the best sales person I have ever met before. He makes you feel like family, he does not overwhelm you and wants you to leave with a smile and a price that mets your budget. I am beyond grateful for Fred thank you so much for helping Grandma(Maxine) A million thank yous💕💕
Delaney, Katy, and Stephanie were exceptional during my purchase experience!! They all went above and beyond. So happy that you guys were able to help me and my situation with my trade in. I will definitely be back again for future purchases and service! thank you again valley honda! PS. Delaney is a keeper for the sales department. treat her well.
Just purchased a Honda Odyssey last night! Great and simple experience. I called ahead about a car I saw on their website and Jackson had it ready for us to test drive when we got there. Jackson was very knowledgeable about the car and was able to answer all of our questions. He didn't mind we had our 7 months old in tow and made sure we were well taken care of. Thank you for your outstanding customer service, Jackson! If you're looking for a Honda check out Honda Valley and ask for Jackson!
JD was excellent, my wife and me received a great deal. He answered all the question, and helped us to buy our car. Five star !!!
Manny was extremely knowledgeable on our test drive. He helped answer all my questions about the new features and even went the extra mile to make sure I was satisfied a few days later. Definitely recommend Valley Honda for a great experience
Very clean dealership. Friendly staff who are attentive. All my questions and concerns were answered by Larry. He took his time and didn’t make me feel rushed. Very happy with my purchase.
Huge place, a lot of places to rest, nice facilities for customers to hang out. Their auto shop space in the back is humongous. Ehsan was great, went in after work so it was late. We kept every fast and simple, mainly was the price was negotiated within the emails. But overall really helpful guy, will come back for him.
At least a bigger and fancier Honda dealership than others, went in after work, worked with my sale Ehsan, great guy, standard procedures of buying the car. Finished within 3 hrs. Good work.
Megha was helpful and patient, she made me feel comfortable and explained everything in great detail, no questions left unanswered. Highly recommend.
My daughter went to buy a vehicle from Honda Valley in Aurora, IL and had the best salesperson Umesh he was awesome!! He made sure her experience was the best!!
I absolutely loved working with Umesh! He is amazing! I got a beautiful car from him with a great deal.
In december of 2024 I purchased a brand new 2025 Gr corolla out of state. I was super excited and happy at the time of purchase telling myself that I could budget the new very high car payment. Unfortunately as the next month came around and my first car payment hit I was already instantly regretting the purchase along with the fact that car was not as spacious and gas friendly as I hoped. I started to look for a way out hoping there was a chance I could trade the car in without taking a major hit with negative equity. I ...
Dominic, Andrew, and Tyler were fantastic! They helped me get everything I wanted in a new vehicle.
I had a great experience with Jonathan Mueller. He helped me in buying a new Honda Civic. He gave me some good deals along with the car
We found everyone at Valley Honda yo be very welcoming and a friendly place to do business
Smooth easy process with my new Accord. JD Olivares was very knowledgeable and made the dreadful car buying experience pleasant! I will definitely be going back to him in the future!!
Valley Honda employee gave me a lot of info. Knowing I was unfamiliar with the new tech he continuously showed me how to work everything. Usually you have to extract the info. This employee was well informed which meant he did his homework and his job. He called when he said he would and followed through with minor tasks before handing over the car. Kept checking in with updates respecting me and my time. This employee who was on top of his game and very competent is Armando Perez.
I can not say enough about how Honda went above and beyond . Highly recommend Derek Lee for salesman . He was patient and knowledgeable. I did not feel any pressure and finally found what is best for our family ! Thank you To Don Davis as well for being absolutely wonderful! Valley Honda is absolutely our new go to for vehicles !
Truly a seamless experience! I was nervous buying a new car, but Mark Fitzpatrick and the rest of the team made it exciting and stress-free. From the moment we contacted the dealership, to signing and driving off, we felt welcomed and encouraged to do what was best for us. We knew we wanted to go with a Honda because of the incredible reputation, and it has been all the more worth it because the service was just as amazing. We will absolutely recommend Valley Honda and Mark’s expertise over and over again!
Excellent buying experience of our new family car with Jackson Mize, very knowledgeable and attentive to our requirements.
Mike Messer was the absolute best!! Thank you for making the first car buying experience the best.
I was very pleased with my experience at Valley Honda. Dominic was very helpful and spent quality time with me. He answered all my questions, went through cost comparisons, and helped me make my decision easily.
I submitted a general online inquiry about a new vehicle online and Mike was the first sales person to respond. He answered all the questions that I had via email. We then set up an appointment to come into the dealership. Mike knew we were on a time crunch so he had everything ready to go as much as possible before we even arrived. Mike was responsive, respectful of our time, and made the process of trading our car in for a new vehicle very easy. Highly recommend!
Hi I just had the pleasure of using the service dept today for my 2025 pilot needed software update . I was very impressed with everyone there including Anthony Bustamante who took care of me . One of the reason I bought from Valley is because of your service dept I did lot of research before buying and not one person had anything bad to say about it only how excellent it was and I found out why every person I had contact with today was so pleasant and the job was even completed eairler then expected After coming from Hyundai service dept ...
I had an amazing experience buying my car from this dealership. Jackson Mize, Sales Rep, was knowledgeable, patient and addressed all my concerns. I met Jackson a couple of months ago and he kept in touch with me, updating me on the incoming inventory and other options I might be interested in. During the buying process Jackson was able to address all my concerns and explained additional options that would improve my buying experience. Jackson's knowledge of the inventory, available options and follow up is a clear testament to his dedication to not only Valley Honda but to me, ...
People who know me, tells me that I am super picky on everything from ordering food to booking vacation resorts. And I have visited several other Honda dealerships in Chicagoland (5 other dealerships to be exact). I am telling everyone; YOU CANNOT BEAT VALLEY HONDA'S SERVICE AND PRICE!!!! Receptionist, salesmen, finance managers, mechanics- they are ALL superb at their jobs! I have bought 3 cars within 4 years period from Valley Honda, and I will buy more cars in the future ONLY at Valley Honda!!! Ask for Frederick Sims and he will take care of you! Don't be surprised if he ...
People who know me, tells me that I am super picky on everything from ordering food to booking vacation resorts. And I have visited several other Honda dealerships in Chicagoland (5 other dealerships to be exact). I am telling everyone; YOU CANNOT BEAT VALLEY HONDA'S SERVICE AND PRICE!!!! Receptionist, salesmen, finance managers, mechanics- they are ALL superb at their jobs! I have bought 3 cars within 4 years period from Valley Honda, and I will buy more cars in the future ONLY at Valley Honda!!! Ask for Frederick Sims and he will take care of you! Don't be surprised if he ...
Edgar Romero was amazing. He was kind patient understanding. He took the time to show me and explain all of the bells and whistles even when I asked a million questions. As I waited he made me feel extremely comfortable by offering a variety of beverages.
The dealership is clean, well appointed, and inviting. All staff is knowledgeable and accommodating making our experience satisfying. Both Luis and Stephanie took great care of us.
David Zisk at Valley Honda truly made our car buying experience exceptional. From the moment we walked in, his friendly demeanor and extensive knowledge of the Honda Civic made us feel confident in our choice. He was patient, answering all our questions without any rush. Chris Barrera in finance was equally impressive, navigating us through the paperwork with transparency and ease, ensuring we understood every detail. Together, they made purchasing our new Honda Civic not just a transaction, but a memorable and enjoyable experience. If you're looking for a car with top-notch service, David and Chris at Valley Honda ...
I bought a new car from Valley Honda on January 11,2025, I had a great experience with Ehsan , he was kind, friendly, professional, helpful, and he never pressured me, and helped me through out all the process, it’s my first time buying a new car in the USA, very satisfied with the service I received, the new car is so nice, I like it very much. Thank you Ehsan.
My salesman, Nick Theodor was the kindest, most knowledgeable, and genuine person I have met. I placed an inquiry online to trade my 2018 Civic for a 2025 H-RV and knew exactly what I wanted. I received a call from Nick less than 10 minutes and set up an appointment to come in. I told Nick my budget and not only did he listen to all of my needs, he took his time telling me all about the car, and communicated to me everything that was going on behind the scenes as far as applying and getting approved. He has been working here ...
Friday, January 31, 2025 we were at Valley Honda with our daughter to help her purchase a new car. Nico was our salesperson and he was exceptionally personable, knowledgeable and responsive to our questions. We never felt rushed yet he did his best to expedite what can be a lengthy process. We have bought many cars from Valley Honda and this experience with Nico and the finance person, Chris Barrera, was one of the most stress free, smooth experiences in purchasing a car we’ve ever had. Nico took his time explaining car features and the online program for bill payment. He ...
Nick was great to work with. Knowledgeable of the cars and products, and was professional and helpful through the process of getting my new car!
Great to work with. Answered all my questions. Very personable and very professional. Was very prompt on answering questions on email. Explained the entire process thoroughly so I had minimum questions. Always offered water as we discussed the car buying process. Would highly recommend Pat and Valley Honda. Thanks for a great car buying experience.
Dominic was knowledgeable on the car, very friendly and able to answer all my questions.
Bill Terhorst at Valley Honda helped me to get a new Honda CR-V. He's a thorough professional and understands customer's requirements clearly. He explained all the features in-detail and allowed the customer(me) make an informed choice. He patiently answered all the minute questions, promptly responded to the emails/ followed up regarding required documents, gave a tour of the service floor and the dealership. Overall, my experience has been outstanding with Valley Honda and I recommend Bill Terhorst to anyone looking to buy a Honda Vehicle in the Greater Chicago area.
My husband and I bought a new Honda from Valley Honda yesterday! Our sales person Jackson Mize was amazing to work with. He is kind, knowledgeable about all their inventory, and made the car shopping and buying such a pleasant experience. He was no pressure, was patient with all our questions, and the long time it took for us to decide. Jackson & his co sales person, Cesar Salinas were so easy to work with. My husband & I researched all the vehicles in the area (10 dealerships), and we decided on Valley Honda mainly because of Jackson's patient, no ...
My husband & I bought a new Honda from this dealership. We worked with such a wonderful sales person, Jackson Mize. Jackson took the time to show us different options, and answered all our questions. We know that purchasing a new vehicle can be stressful, but Jackson and his team were no pressure, fair pricing, easy to work with. They made car buying such a pleasant experience. They even put a huge red bow on the hood when we were ready to drive it home! We will definitely be back to the amazing dealership for service on the vehicle because ...
(Translated by Google) Excellent service. Edgar and Diego were really honest, attentive people and very helpful in purchasing the vehicle. Thank you and highly recommended! (Original) Excelente servicio. Edgar y Diego fueron personas realmente honestas, atentas y de gran ayuda en la compra del vehículo. Gracias y súper recomendados!
Excelente servicio. Edgar y Diego fueron personas realmente honestas, atentas y de gran ayuda en la compra del vehículo. Gracias y súper recomendados!
All the employees we dealt with very kind, understanding, and gave me the feeling that they were on “my side”. Special shout out to Luis and the Davis brothers!
Valley Honda went above and beyond to sell me a new CRV. Special thinks to all involved including Domonic, Larry, Cesar, and Ken. The interactions over the phone, in the dealership, and though delivery was clearly communicated, fast, and realistic. I did not spend hours going back and forth over anything. I did not feel like I was pressured or taken advantage of. I have plenty of experience buying cars and most of my interactions have been time consuming because some other dealers feel the need to extract as much as possible from a buyer. Not the experience I had ...
We had a great experience with Jonathan in purchasing our new CRV. He was friendly, professional, and ensured that all of our questions and concerns about the purchase were addressed. He did not pressure us and ensured that we were familiar with all the new CRV features and even helped setup features to our liking. I recommend others to ask for Jonathan in purchasing a vehicle.
Kevin Hanna at Valley Honda made buying our Honda Odyssey a fantastic experience! He was knowledgeable, honest, and never pressured us, ensuring a smooth and stress-free process. He went above and beyond to find the perfect vehicle for our family, and we highly recommend him to anyone looking for a reliable and trustworthy salesperson! Thanks, Kevin!
I was very satisfied with the service Luis provided for helping me purchase my new Honda CRV. It was a great experience from start to finish and is very helpful from start to finish. If I ever want to buy a new Honda car I would go to Luis to help me with my purchase.
Jonathan Mueller was kind, helpful, and enthusiastic. Enjoyed working with him!
I had a great buying experience with Valley Honda because of the professionalism of Steve Grady and Chris in finance
Jonathan was very informative, professional, A+ with outstanding performance experience. We highly recommend their services .
I just leased a new Honda HRV. Great experience with the whole process. I've been leasing. Hondas with valley honda for last 15 yrs and Steve has been my salesman the whole time. I can't tell you how great it is to have such a trustworthy salesman and dealership to work with.
Jose Barrera went above and beyond to help my wife during her recent visit. When a part on her car was faulty, he made sure to call other dealerships to find a replacement urgently. Most importantly he treated my wife kindly, and communicated clearly each step of the way. We are already loyal to Valley Honda, so experiencing this level of service was nothing new - but I gotta say, Jose does it the best!
I recently bought a honda accord 2.0T from Armando who was very helpful and honest about what i was purchasing and helped me through out all the process and was helpful at understanding certain things i did not know about. Very much satisfied with the service i received!
Lance was very helpful during the whole leasing process. I appreciate his assistance so much! He made it possible to help me get the car I wanted within my budget. Rose also was very kind and helpful. Thank you so much and always so happy to be a customer.
Lance was very helpful in making purchasing the car very easy and smooth. Answers all my questions and provided excellent customer service to us. Hope to see him again for any questions.
I recently bought a new Honda CRV hybrid at Valley Honda. I had a great experience with Edgar Romera and other employers at the dealership. They answered all of my questions and did not use a "pressure" approach I've experienced in previous car shopping experiences. I highly recommend this dealership!
I recently bought a new car from Valley Honda. I had a great experience with the dealership and especially with salesman Edgar Romero. Though Edgar's only been a salesperson for a couple of months, he was very knowledgable about the car, answering all of my questions. He was also very considerate, not using any typical "pressure" tactics that is common among car salesman. Finally, I got a tour of the dealership including the service area. I am glad to be part of the Valley Honda family and think Edgar has a great future as a salesperson!
This dealership is great. We worked with Megha and she made the car shopping process so easy. She was pleasant, accommodating, and knowledgeable. I’d recommend seeing her if you stop in.
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