Customer Testimonials

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DealerRater Oct 24, 2021

Very friendly , helpful, very knowledgeable made my experience buying my van wonderful!! Willing to answer all my questions.

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DealerRater Oct 24, 2021

Dealing with Roland Gomez was a wonderful experience. His knowledge and friendly manner made our purchase smooth

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Facebook Oct 24, 2021

Great experience with Steve Grady - very professional- great communication. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

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DealerRater Oct 24, 2021

Had a great experience with Steve - highly recommend. Professional, helpful, great communication and follow up.

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DealerRater Oct 23, 2021

Nick was amazing at helping me with my car! My family loves fox valley Honda! Nick has helped our family throughout the years with our cars and he has great customer service

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DealerRater Oct 23, 2021

Tom was a pleasure to work with, this was the best experience I’ve ever had at a dealership thanks to him and I couldn’t of asked for anything more. The dealership itself was immaculate and everyone I interacted with was polite and professional.

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DealerRater Oct 23, 2021

Roland was personable and accommodating. We have a really good experience. We would recommend Roland and Valley Honda to everyone

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DealerRater Oct 22, 2021

Excellent experience! Highly recommended both the dealership and the sales man Roland! I have arrived to the dealership after work and all the paperwork was ready! Everything went smoothly without any delays or obstacles, much appreciated! Especially after traumatizing experience at the continental honda delearship in Countryside this was a vacation with mojitos by the ocean! Thank you!

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DealerRater Oct 22, 2021

Thank you Nick for all your help with my leases over the years. It was great working with you. Your a no pressure , lay out the best deal kinda guy and I appreciated that. Thanks again.

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DealerRater Oct 21, 2021

Tom was excellent. I could not have asked for anything more. In this climate of non-availability of new cars, Tom keep me well informed and got me a new vehicle before expected. Also in this climate of selling cars above MSRP, Tom get me a sales price below MSRP. I very much appreciate the time Tom spent with me in showing me the new features of my vehicle. I can only say good things about Tom and the experience I had at Valley Honda.

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DealerRater Oct 21, 2021

Thanks Mark for the great service on the purchase of our 2022 Honda Civic. Fantastic communication throughout the process. I look forward to working with you in the future.

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DealerRater Oct 21, 2021

Steve Grady has been very helpful in our buying process. He's a great communicator and will work to come up with a solution for your needs. Steve and Valley have always been very accommodating and thoughtful and we will continue to not only purchase vehicles there, but also use their top notch service department. Thanks Steve!

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DealerRater Oct 21, 2021

Excellent dealer with wonderful costumer service and nice job explain and giving details about car.

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DealerRater Oct 20, 2021

Diego Leon is an excellent straight communicator. He follows-up as and when he should and seems very much in control. These are very rare qualities in this market. He is a pleasure to work with. He handles complexity well. Moreover, I was impressed that having structured the initial deal that he was allowed to follow it through. That is a great way to incentivize your best staff, of which he is surely one. Good job Valley Honda.

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DealerRater Oct 20, 2021

This dealer was great to work with. Scott was helpful and very customer service-oriented. I really appreciated the extended test drive and it definitely contributed to my decision to purchase the Honda Pilot. I will be working with Scott again on replacing my wife's car in the near future.

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DealerRater Oct 19, 2021

Pat at Valley Honda was excellent to deal with. Got everything set up over email and phone before I came from out of state to pick up my vehicle. 10/10 experience.

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DealerRater Oct 19, 2021

Steve is great, well done and very helpful in the process of buying my car! Thank you so much

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DealerRater Oct 19, 2021

Fred and Valley made it easy to replace my 2009 Mazda. I traded it in and got a new CR-V and Fred made sure to walk me through the process and it was seamless. Great to work with Fred and I will definitely come back when I need a new car.

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DealerRater Oct 19, 2021

Steve was great to work with. Quick and straight forward communication throughout, made it easy to know what was going on and what to expect next. His knowledge of the vehicle and the purchase procedure made the entire process smooth & quick. After the purchase, Steve took the time to configure the technical parts of the vehicle, showed us the features we hadn't tried yet and got us on the way quickly! Will be back for my next purchase! Thanks guys!

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DealerRater Oct 18, 2021

I have purchased multiple vehicles at Valley Honda. My most recent experience was, by far, the best. John's customer service was top notch and I left the dealership very pleased with my vehicle and his service. Will be happy to by another Honda from John.

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DealerRater Oct 17, 2021

Larry Linares was very courteous and answered all of our questions. He was extremely knowledgeable and friendly.. He is a great asset to your company and we will send all of our family and friends to Larry when they in the market for a new car. Enjoyed working with him.. He also kept us updated on the production of our van.

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DealerRater Oct 16, 2021

This place is very friendly and very knowledgeable. The service from Nick was great. I felt confident in purchasing my vehicle from him. He answered any questions I had. He was not pushy. He was fun to deal with. I was nervous about buying a vehicle but he made it an enjoyable experience. Thank you!

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DealerRater Oct 16, 2021

Very friendly and welcoming atmosphere! Nick Theodor is very professional! He is very wonderful person to deal with. If you are in the market for a new car, I would absolutely recommend working with Nick and Valley Honda!

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DealerRater Oct 16, 2021

Valley Honda was the best dealership I have ever bought a car from. (And I have bought many cars from multiple dealerships over the years!) Nick Theodor was my salesman and he took great care of me from the beginning. He was very attentive, informative, and friendly. I also had the pleasure of working with Jack Davis, the sales manager and Stephanie Stepanek in financing. They all made me feel so comfortable and welcomed. They explained everything to me in great detail. I highly recommend this dealership and everyone that I worked with there. Thanks to them, I am in ...

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DealerRater Oct 16, 2021

John was fantastic to work with. No arm twisting or falsehoods. John was a straight shooter and provided the best car shopping experience I've ever had. He listened and accepted NO when discussing add-ons. Everything he said was true. The dealership as a whole was wonderful. Fair price, great facility, and for the most part, no games.

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DealerRater Oct 15, 2021

Efficient, professional, attentive service. We are and will be return customers for those reasons. Thank you everyone that helped us.

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DealerRater Oct 15, 2021

We had a great experience working with this dealership on the purchase of our new Honda Ridgeline. Competitive pricing, knowledgeable sales staff, and outstanding responsiveness to questions. Highly recommend Dominic and Valley Honda.

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DealerRater Oct 15, 2021

JD was a pleasure to deal with from the very beginning to the end. His communication was great

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DealerRater Oct 15, 2021

Sal is the best! He was very knowledgeable and helpful throughout my entire buying process! Sal kept in constant contact with updates and I was able to receive my brand new car sooner than expected.

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DealerRater Oct 14, 2021

Eddie was great when purchasing our new Accord and Scott brought it home when we came to pick it up. Eddie kept in contact with us every week while waiting for delivery. Scott was extremely helpful and detailed when we were accepting our new vehicle. He made an otherwise tedious experience a fabulous time!

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DealerRater Oct 14, 2021

He really explained features of car and very patient with us. He is a great personality and good man.

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DealerRater Oct 14, 2021

Fred is the man. He took care of everything and anything I need for the car lease. He was super professional and courteous.

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DealerRater Oct 13, 2021

Very easy and as quick as possible experience. JD sent me a video he made of the car on the day I was coming in to purchase - really nice touch!

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DealerRater Oct 12, 2021

I had a great experience at Valley Honda and with John. John is a very personable sales consultant. He allowed me to make my own choices concerning my purchase, never pushing me into something I didn’t need or want. John seemed interested in developing a good relationship with the customer instead of just selling a car. My new car came with a fresh coat of wax, which was a nice surprise. Valley Honda is a clean, well designed dealership and I will look forward to more visits as the coffee there is second to none!

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DealerRater Oct 12, 2021

Victor and Katy are a big asset for valley Honda , courteous, honest , timely and dependable

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DealerRater Oct 12, 2021

Michael made my buying experience perfect. He is very professional and knowledgeable. I highly recommend both Michael Edelen and Valley Honda.

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DealerRater Oct 11, 2021

Fred was super professional and courteous! Love the fact he is very honest with you and not pushy. Had bad experience from other dealer and salesman where they treat you like you know nothing! Google and YouTube is what I got! I will highly recommend Fred and Valley Honda dealership to my family and friends!

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DealerRater Oct 11, 2021

My dealer Dominic, made my car buying experience extremely easy. I didn't know buying a car could be done so easy until I bought one at Valley Honda. I placed a deposit on my car online and then a few weeks later I was able to sign for it at the dealer. I'm impressed how the process took a little less than an hour and how stress free it was. Thanks Dominic!

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DealerRater Oct 9, 2021

Roland was very helpful finding my dream car for me. He let me take my time, he was respectful, and honest. I recommend him highly. Thanks Roland!

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DealerRater Oct 9, 2021

Thanks Valley Honda along with Kevin and Fred! They made our car buying experience perfect and we will be back in the future! We love our 2022 Honda Pilot!

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DealerRater Oct 8, 2021

Excellent Service from Roland Gomez and Nick Poole. Thank you for the wonderful experience at Valley Honda. Keep up the great work!

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DealerRater Oct 8, 2021

JD, and Don Davis, Thank you for all the hard work you've done! Valley Honda has a the excellent customer services. And the receptionists were polite and prompt!!!!.

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DealerRater Oct 7, 2021

I’ve used this dealership in the past and they try to make the process as painless as possible

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DealerRater Oct 7, 2021

Extremely polite and hassle free. Fantastic service and best carbuying experience out there. JD was wonderful to work with and ANY people I know I will be referring to him for a new vehicle at Valley Honda

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DealerRater Oct 7, 2021

Victor was very helpful and friendly. I have purchased Honda Civic and I have received excellent service

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DealerRater Oct 7, 2021

Tom and John are great. Tom explained every details about our CRV. He answers all our questions. We are very satisfied with our our purchase through him.

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DealerRater Oct 6, 2021

Victor was very helpful and great sales experience. He made sure that we were satisfied with our purchase and was very helpful definitely satisfied with the whole experience in general.

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DealerRater Oct 6, 2021

Steve Grady was exceptional. His service was impeccable and made the purchase process easy. He is the go to man.

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DealerRater Oct 6, 2021

Valley Honda presented an absolute stellar car buying experience for a first-time buyer like myself. I could not recommend Scott Stevens more. Absolute pleasure doing business here. 5/5 on everything!

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DealerRater Oct 6, 2021

Emilio was amazing. He clearly described the issue at hand and was extremely courteous. He’s earned my business for life.

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DealerRater Oct 5, 2021

Excellent service provided by Tom. he did follow up really nice about my car delivery. best service ever!!!!

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DealerRater Oct 5, 2021

The best person to have on your side when you are at the showroom. He will always make sure you get the best deal and the best car.

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DealerRater Oct 5, 2021

Steve was great to work with. Answered all of our questions and spent all the time we needed making sure we were comfortable with our new car. Would absolutely recommend Steve and Valley Honda to friends and family!

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DealerRater Oct 5, 2021

Excellent follow up and respond to our request. Her is a much help for us to find a car we like. I would recommend the Norma and the dealership.

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DealerRater Oct 2, 2021

Bill Terhorst is the real deal! He is honest, personable, and very knowledgeable about every model and trim level. His communication is second to none and I appreciate his no pressure sales approach. Bill maintained patience as I waffled between different models before making a final decision. Bill never made me feel rushed or irritating as I asked question after question. I sent many questions through email and Bill answered them all within an hour every time. If you are considering purchasing a Honda, I highly recommend Bill Terhorst at Valley Honda. You will not be disappointed in him or ...

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DealerRater Oct 2, 2021

Michael and Eli were great to deal with in purchasing a 2022 Honda Pilot. The experience from initial internet inquiry, through test drive, purchase and financing was great. Felt no pressure and they answered all questions. I am impressed with the Valley Honda dealership. Positive all around experience.

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DealerRater Oct 2, 2021

I just got my new Honda Insight with the help and guidance from John Griffin at Valley Honda. Throughout this process he has been very helpful, professional, never pushy, friendly, patient, flexible and accommodating. He kept me regularly informed about the progress of my car order and delivery. Great experience!

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DealerRater Oct 1, 2021

Fred was great! He has excellent customer service! And an extremely hard worker and only wants the best for his customers!

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DealerRater Oct 1, 2021

Jonathan continues to be the person that I put my trust in time and time again. This is my third lease with Valley Honda and seek out this dealership specifically because of JD. He is always committed to providing me with the best possible options based on my own needs. I also find his business style to be professional and genuine. He is incredibly attentive to details and a great communicator. I appreciate his patience with me throughout the process. I can't imagine doing business with anyone besides Jonathan at Valley Honda. I am confident that in three years, ...

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DealerRater Oct 1, 2021

Bought my first vehicle from Jonathan and he made the while process so easy!! Definitely would recommend him to all my family and friends!!!

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Facebook Sep 30, 2021

Ken gave us great service! Easy process, and I love my 2018 Civic. Thank you!

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DealerRater Sep 29, 2021

Valley Honda is by far the best dealership I've ever experienced. The buying and service experiences are exceptional. You all are the model for everyone else to follow. J.D., thanks again! You represent Valley Honda so well. You're such an asset to them. I really appreciate the level of detail you provide. Very impressive. You kept me up to date throughout this process, and your professionalism is outstanding. Thanks so much to everyone, and all the best to you. See you next time I need a vehicle. Best regards, Chad

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DealerRater Sep 29, 2021

It was a great experience to work with John Griffin. We leased new HRV and he made whole process very ease from the beginning. It was a pleasure to work with so experienced and knowledgeable person. John took his time to set up my cell phone to the car system and explained some features on my new car I need to know. It was very kind and thoughtful. We are very grateful to John for his outstanding service. We will definitely recommend John to our friends.

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DealerRater Sep 28, 2021

Nick Theodor is AWESOME! He is very courteous and wonderful person to deal with. This is the second car we have purchased from him. We will definitely recommend him and Valley Honda to our family and friends.

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DealerRater Sep 28, 2021

We had a great experience purchasing our new CRV at Valley Honda, specifically working with John Griffin. He was very professional from the beginning and we never once felt pressured during the car buying process, which made it feel all the more enjoyable. We ended up needing to order a car to get the specific model I wanted. John made the process incredibly smooth, and even updated us weekly on the status of the car. He made sure we were aware of all the options available to us, and that we knew how all the features on our new car ...

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DealerRater Sep 28, 2021

I bought a Ram 2018 and I had an excellent attention from Scott Stevens. Strongly recommended to visit Valley Honda and ask for him. He shared a link with a video of the Ram 2018. The vehicle was ready and prepared for a test drive by the time I visited the dealer. Also from Management Cesar Salinas open to answer your doubts and questions in a very gentle manner. Very nice experience with these gentlemen and Honda Valley

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DealerRater Sep 28, 2021

It was an amazing experience to work with Michael. Besides being so knowledgeable he was so kind, patient, took his time to understand my needs and wants. I will use him again and definitely recommend him to anyone that is looking for an outstanding auto sales representative. I give him a 10

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DealerRater Sep 28, 2021

This was the easiest dealership that my husband and I have worked with. Norma Montalvo was the best. She is amazing and made the process seamless and pleasant. Norma was responsive, and extremely knowledgeable. Her attention to detail was above and beyond in every aspect. We highly recommend Valley Honda.

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DealerRater Sep 26, 2021

The car purchase with you guys was a piece of cake. So fast and the information processing time was so quick. No drama’s which I have always experienced with the toyota dealers. I was referenced to Valley Honda by my friend. And I will refer my friends to Valley Honda for their car purchase without any doubt.

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DealerRater Sep 26, 2021

Kevin made our experience of buying the leaseback of our Civic very smooth, quick, and efficient. He kept us informed about our options and followed up with us regularly leading to the lease ending period. it took us just 1 hr to buy back our leased car. Thanks, Kevin for all your detailed work.

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DealerRater Sep 24, 2021

Had a pleasant and stress free experience with Mr. Morales. Very informational and smooth process! Servicing the vehicle was a smooth process as well, happy all around.

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DealerRater Sep 24, 2021

By far the most enjoyable car purchasing experience I’ve ever had. Dave responded to my online inquiry very quickly with a very fair offer that didn’t include frivolous margin enhancements other car dealerships are including because of supply chain issues. The financing department was equally accommodating in getting the best deal to drive my new Passport home. Valley Honda is truly a gem in the car business. Highly recommend Dave and Valley Honda!!

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DealerRater Sep 22, 2021

This is the second Pilot that we have purchased from Valley Honda and Steve Grady just like the first purchase everything was smooth from paperwork to delivery we highly recommend Valley Honda and Steve Grady!

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DealerRater Sep 21, 2021

We had such a positive experience buying from Tom. He went above and beyond to communicate during the process of waiting for our vehicle during production, and took the time to walk us through all the new features and functionality. Couldn’t be happier with the experience and our new vehicle!

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DealerRater Sep 21, 2021

I have to admit this was the best experience I had with the purchase of a new vehicle. Scott Stevens was really great. He was kind, patient, honest and very helpful. There was absolutely no pressure to buy anything else including extended warranty. They also provided a decent discount while some other dealers are trying to sell above MSRP. Thanks Valley Honda help me purchase our Odyssey.

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DealerRater Sep 20, 2021

The sales staff went above and beyond to make sure all my needs were met. I couldn't be happier with my car shopping experience here.

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DealerRater Sep 20, 2021

Our family has been purchasing vehicles from Valley Honda for the past 10 years or so. We needed another car, and went there right away. They had exactly what we needed. All of the employees are friendly, and customer service oriented. But the reason we keep coming back, is because of their relaxed environment. They make you feel comfortable, and do not push you to step outside of your budget. Even if you do not live nearby, it is definitely worth the drive over to Aurora! We worked with Ray Luttrell. He made the process easy, and efficient. From the beginning, ...

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DealerRater Sep 20, 2021

I had such a great experience at Valley Honda! Michael was so wonderful to work with. He made the car buying experience seamless and easy. This is the 2nd car we’ve bought at Valley and I would recommend the dealership and Michael highly. Thank you!!! Ann D.

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DealerRater Sep 17, 2021

From the get-go Valley Honda exceeded all expectations. It started while I was comparing cars and pricing online, and Katy, was incredibly forthcoming with pricing, information, and secured us by far the best rate for our vehicle. Eli then walked us through the delivery process, which exceeded expectations. He called and gave constant updates and kept us in the loop from day 1 through the date it was delivered. Unfortunately, we picked it up on a day Eli was not in the office, so we worked with JD. JD made sure we understood the vehicle inside and out. You can tell ...

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DealerRater Sep 16, 2021

We recently purchased a Honda Passport from Valley Honda. We worked with both Victor and Ray and couldn’t have been happier with our experience. We felt we were offered a fair price for our purchase and received a fair trade in value. Both sales representatives were honest and a pleasure to work with.

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DealerRater Sep 16, 2021

My rep JD is by far one of the best sales reps I’ve ever had. From him introducing himself as a professional and caring as a family member that you want to have a meal with. Since my Ridgeline had to be ordered JD, went above and beyond to keep me in the loop of the status making sure to answer any questions that I had regarding the delivery. After waiting nearly 4 months for the truck to arrive he made that I was alerted once received and made sure that stayed safe as I was set to go on ...

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DealerRater Sep 15, 2021

Bought a new CRV! Chris, Mohit and Andrew were great! Won’t be buying a car any where else.

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DealerRater Sep 15, 2021

George was such a kind and patient sales rep. He really helped us through the process of getting our CRV and made sure we understood all of the car's functions and Honda's policies. Overall a great experience!

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DealerRater Sep 15, 2021

I had an excellent experience working with Fred Sims. From the first email /text contact through the in-person car delivery experience, Fred thoroughly went over all the details about the car, services, purchase procedures, etc. He was very knowledgeable and responsive, quickly answering any question I emailed or texted him. What most impressed me was how courteous, respectful and personable he was while on the phone and in person - a refreshing change from the typical high-pressure car buying experience.

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DealerRater Sep 15, 2021

Great experience. Amazing hospitality.Excellent customer service. Special mention to Scott Stevens for your support and sharing accurate information. Keep up the excellent service!!

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DealerRater Sep 15, 2021

Tom is a very Excellent/Knowledgeable consultant who explained every details about the car and listen/took time to answer all our questions very detailed way . I have never enjoyed talking to a salesman before Tom who helps us to understand everything in detail without losing patience.

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DealerRater Sep 15, 2021

Nick was an enthusiastic sales rep. He informed me of all the features of the Civic Si, allowed a nice test drive. Was supportive in gaining a favorable price for the car. He was fun to deal with. I'd recommend him to my friends.

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DealerRater Sep 14, 2021

JD @ Valley Honda is the best! He was patient and knowledgeable, answered all of our questions! Keep up the Excellent service!

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DealerRater Sep 13, 2021

Valley Honda has been great so far. We just purchased a new Pilot and our experience was great.

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DealerRater Sep 13, 2021

Steve Grady and Valley Honda made our experience purchasing our CRV so seamless and easy. Very informative on the vehicle and fun! Thank you Steve!

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DealerRater Sep 12, 2021

Great easy experience. Got an accurate quote from Fred before even coming in. Eli was very helpful and wonderful and showed us all the car features. Smooth process and they kept us updated along the way!

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DealerRater Sep 12, 2021

I know car buying experience can be difficult sometime but Roland and Mohit made this process so easy I’ve never bought a car under 2 hours thank you guys keep up the good work.

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DealerRater Sep 11, 2021

Very helpful people, showed a lot of features in car, showed amazing hospiltilaty, amazing environment to talk about car, little less wait than other car dealerships.

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DealerRater Sep 11, 2021

John was extremely helpful and accommodating in my search for a new car. I can’t say enough about how great he was to work with. Very friendly and understanding.

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DealerRater Sep 11, 2021

It was an excellent buying experience. Nick was most professional, friendly and understanding in explaining features and value our priorities/preferences. The entire Valley Honda dealership is act of class. I dealt with Nick, Jab, Jack, Shaun and various other people in the dealership and they were all very nice. They were friendly with the kids, followed SOP during pandemic. I think one good test is when people continue to behave best even after the sale is complete and final. They followed up every week while we were waiting for vehicle delivery and after the delivery , I left my extra ...

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DealerRater Sep 11, 2021

Ray was the best! Very thorough, patient, and funny!!! I would seek Ray out on purpose to buy another Honda! Thank you for being very efficient!

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DealerRater Sep 10, 2021

One of the best best experience and service which i had it in valley honda. Thanks John and Andrew, both are so kindfull and approachable.

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DealerRater Sep 9, 2021

Luis and Steve from Sales team did a great job on finalizing the car. From the start till the finish, the process was smooth, quick and easy. Thanks to Mari Frank on helping me close the deal very quickly!

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DealerRater Sep 8, 2021

From start to finish, the Valley Honda team were professional, friendly, and made the purchasing process seamless. Even after the sale, they were always welcoming and assisted with a few remaining questions. The best car buying experience I ever had, and I have had many cars in my lifetime.

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DealerRater Sep 7, 2021

I: was working with several other dealerships in the area to purchase a new vehicle and Valley Honda was a standout. They were able to get the car I was looking for at a price that was difficult to beat. John Griffin was a great help throughout the entire buying process.

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